Why are Docutrix answers slow to come back?

Response time depends on document size and the complexity of the question. Most answers return in seconds. If answers consistently take longer than 15 seconds, check your internet connection. Large workspaces with many simultaneous users may see brief slowdowns during peak hours.

What to check

1. 1

   Check your internet connection, especially if answers consistently take longer than 15 seconds.

2. 2

   Consider the question. Response time depends on document size and the complexity of the question.

3. 3

   If your workspace has many people asking questions at once, brief slowdowns during peak hours are possible.

4. 4

   If answers stay slow, contact support.

See also: Enterprise plan